Cloud CRM System

CRM BENEFITS

CRM Becomes A Mandatory System For Any Business Model. It Is A Powerful Tool To Manage Everything Related To Customers And Business Transactions.

Revenue Increase

The CRM system gives a full picture of the business, helping the management make decisions to increase sales based on real data analysis.

Faster Deal Closing

Organizing the leads, opportunities, and quotations will help create a quicker reply and more efficient follow-up, resulting in a faster sales process.

Enhance Customer Satisfaction

Automating communication with customers, and enhancing the complaint handing process will positively affect customer satisfaction, increasing customer loyalty.

Effective Internal Communication

The CRM system is helping in maintaining smooth communication between the internal department by automating the internal workflows.

Accessible Any Where

CRM cloud-based system is accessible everywhere, allowing the owners and managers to monitor the business wherever they are.

MARKETING MODULES

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E-Mail Marketing Campaigns

  • Easy Build E-Mail Templates.
  • Sending Direct E-Mails to Customers.
  • Automating Follow-Up E-Mails
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Customized Web Form

  • Customized Online Form.
  • Fully Integrated With The CRM
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Manage & Monitor All Leads

  • Easy Leads Management
  • Assign Leads to The Sales Team
  • Monitor Leads Updates

SALES MODULES

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Customers Database

  • Customer’s Database Including All Information With Easy Navigation.
  • Sending Direct E-Mails to Customers.
  • Automating Follow-Up E-Mails
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Quotations & Sales Orders

  • Monitor All Submitted Quotations And Transform It Into Sales Orders.
  • Follow-Up Automation Via E-Mails & SMS
  • Easily Export Quotations & Sales Orders to PDF
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Leads & Opportunities

  • Increase The Sales With Powerful Lead & Opportunities Management
  • Integrate Leads Module With Company's Website
  • Automatically Assign Leads to Sales Based on Predefined Criteria
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Invoices & Collection

  • Monitor Invoices & Collection To Maintain Your Cash Flow
  • Automatically Generate Recurring Invoices
  • Automatically Send Invoice OR Receipt Via E-Mail.

SUPPORT MANAGEMENT

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Support Tickets

  • Easy Complaint & Support Handling Using A Robust Help Desk System. Increase Customer Satisfaction With A Faster Response To Complaints. Sending Updates To Customers Via SMS or E-Mail.
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Auto Ticket Rotation

  • Ticket Could Automatically Routed Based On Support Group
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Customer Portal

  • Customer Could Create And View Support Tickets; They Can See Some Updates Based On The CRM System Configuration. Customers Could Share PDF or IMGS Easily Using The Customer Portal.
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SMS and E-Mail Notifications

  • Send Automated Notification Based On Ticket Status

WORKFLOWS & AUTOMATIONS

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Workflow Automation

  • Automation For System Updates & Reports Automation
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Digital Signature

  • Customer Can Sign Quotations & Invoices On The Screen, Which Will Reflect On The System
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E-Mail & SMS Notifications

  • Sending An Automatic E-Mails And SMS Notifications
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Reports Automation

  • 100% Customizable Report System With Ability To Send It Via E-Mail Using A Predefined Sending Information
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System Notifications

  • System Users Will Be Able To Receive Internal System Notifications
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Powerful Access Levels

  • Can Configure Profiles And Groups With Different Credential

CRM SUPPORTED INDUSTRIES

Customers Service
Services Business
Education Institutions
Lawyer Services
Real Estate
General Medical
Dentists Clinics
Cars Services Shops
Company Secretary
Manpower Agencies

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